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Insurance IT leaders herald new era for digital customer experience

CIO Business Intelligence

The insurance industry is undergoing a sea change, with IT playing a crucial role in rolling out digital customer experiences for policyholders and agents, as in-person meetings all but vanish in the post-pandemic era. IT as industry differentiator Insurers and financial services firms like MassMutual, of Springfield, Mass.,

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Lemonade’s Acquisition of Metromile: Start Your Engines! The Race For Digital Insurance Supremacy Just Took A New Turn

Forrester IT

Last week Lemonade revealed Lemonade Car, its entry into auto insurance. This week, it announced the acquisition of Metromile, one of the largest usage-based auto insurers in the world. Talk about timing. Insurtech M&A has been strong, but admittedly, I didn’t expect to see a transaction like this so soon.

Insurance 195
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What Erie Insurance does to develop transformational talent

CIO Business Intelligence

When the leadership team at Erie Insurance planned a large-scale transformation, they knew it couldn’t be an IT-only effort. The primary themes of the transformation include modernization, digital, data, and cloud. Finally, the way Erie Insurance drives transformation is by leveraging enterprise business agility.

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Allstate’s cloud-first approach to digital transformation pays off

CIO Business Intelligence

Most companies’ digital journeys begin by migrating legacy applications to the cloud — the theory being that lifting and shifting workloads can provide a fast onramp to making good on services and capabilities unique to the cloud. But home and automobile insurance company Allstate is taking a different approach.

Cloud 136
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ADP’s cloud transformation pays dividends

CIO Business Intelligence

For most organizations, a shift to the cloud brings scalability, access to innovative tools, and the possibility of cost savings. These HCM services include applicant tracking, compensation, talent, and learning management, as well as insurance and retirement services. An early partner of Amazon, the Roseburg, N.J.-based

Cloud 113
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Informatica’s new data management clouds target health, finance services

CIO Business Intelligence

Just after launching a focused data management platform for retail customers in March, enterprise data management vendor Informatica has now released two more industry-specific versions of its Intelligent Data Management Cloud (IDMC) — one for financial services, and the other for health and life sciences.

Cloud 135
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Cloud native platforms: To build or to buy?

CIO Business Intelligence

When it comes to cloud native application platforms, we’re at an important evolutionary point: will the best practice for platforms be to build or to buy? Before I get to why, what even is a “cloud native platform”? Unless you’re a handful of organizations, the practical answer is that you should buy the platform.

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