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Digital transformation’s fundamental change management mistake

CIO Business Intelligence

For example, KPMG reports that 51% of technology executives have not seen an increase in performance or profitability from digital transformation investments. Ask CIOs about their biggest digital transformation challenges, and they’re likely to cite people issues or what experts identify as gaps in change management practices.

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Ringing down the curtain on change management theater

Forrester IT

Change Management is a hot topic lately on my social media channels. Like my friend Jon Hall , I also am a long time veteran of the classic Change Advisory Board (CAB) process. This was the topic of my most recent research, " Change Management: Let's Get Back to Basics. " ITIL service management.

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The change management Informatica needed to overhaul its business model

CIO Business Intelligence

We still operated our core license and maintenance business, but we changed everything, including CRM, revenue recognition, reporting, and customer success to support the new cloud business operating model. So what’s the change management lesson here? Looking back, what would you have done differently?

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10 hard truths of change management

CIO Business Intelligence

The days of one-off change management initiatives are over. Rather than tackle organizational change management with an end in mind, IT leaders and their organizations must now exist in an environment of persistent flux. . “In You can change more if you don’t care who gets the credit.

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Skills Management Can Make Or Break Your Emerging Tech Plans

Forrester IT

Our new report How To Tackle Your Emerging Tech Skill Gaps introduces two frameworks that help business leaders address emerging skill needs.

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Five Ways To Tell That Your Leadership Communication Skills Need Work

Forrester IT

Or, How To Know If You Are A Bad Leader (And How To Fix It) In 2022, employees experienced five times the number of planned changes that they saw in 2016. Not surprisingly, that drastic increase in the volume of change greatly reduced employee willingness to support it. I’ve written a new report on how […]

Report 358
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Your Data Culture Is DOA

Forrester IT

Shockingly, nearly half of employees lack the ability to search for existing insights and struggle to find reports, datasets, and insights. In our 2023 Data Literacy and Culture Survey, we uncovered key insights about the state of data culture in organizations.

Data 441