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CA World 2017: Shifting robotics from transactional to social

Computer Weekly

Cynthia Breazeal, founder and chief scientist of Jibo, describes how artificial intelligence and robotics is gradually transitioning away from transactional to social

Social 154
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Social media scammers stole $770 million from victims last year

TechSpot

The FTC writes that 25% of all reported losses to fraud in 2021 were those that originated from social media platforms. The most recent figures mark an eighteenfold increase over 2017 reported losses, but they are likely to be much higher as many people are too embarrassed or ashamed to report being scammed.

Media 107
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Social media manager Hootsuite acquires conversational AI-platform Heyday for $48M

GeekWire

based social media management platform, announced Tuesday that it is acquiring Heyday , a conversational AI platform, for about $48 million USD. The new generation of shoppers want to engage with brands by making purchases and receiving real-time customer service on social,” Hootsuite CEO Tom Keiser said in a news release.

Social 138
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What Marketers Need To Know: Social Media Q1 2018 Roundup

Forrester IT

There were no surprises: Twitter is building off its Q4 2017 momentum, Facebook continues to grow its user base, and Snap is still going through an identity crisis. Q1 2018 earnings for Twitter, Facebook, and Snap largely showed minimal impact from the recent data privacy crisis. For the most part, the financial markets seem to […].

Media 210
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MWC 2017: Global mobile operators to use big data for social good

Computer Weekly

The GSMA has launched the Big Data For Social Good initiative, drawing together the big data capabilities of mobile network operators to address humanitarian crises around the world

Big Data 100
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Facebook vows to upskill 10,000 women in 2017

Computer Weekly

Social media giant Facebook has partnered with Enterprise Nation to provide digital skills training to more than 10,000 women by the end of 2017

Training 100
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UC Value Drivers in 2017 - Being Social

IT Toolbox

As this series continues, it should be clear that Unified Communications is moving well beyond its traditional roots in desktop telephony. I have often stressed the connection between the core focus of most first-generation UC vendors – telephony - and the DNA of their UC offerings. That approach