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A comparative assessment of digital transformation in Italy

CIO Business Intelligence

“Digital is a powerful business lever,” says Alessandra Luksch, director of the Digital Transformation Academy Observatory at Politecnico di Milano, which has been mapping trends in ICT spending by Italian organizations since 2016. “In This commitment to the business is inescapable.

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Dairyland powers up for a generative AI edge

CIO Business Intelligence

Previously head of cybersecurity at Ingersoll-Rand, Melby started developing neural networks and machine learning models more than a decade ago. Melby’s AI development for Dairyland, however, was all performed in-house, Ruelle notes. “I I would say they’re at the forefront of it.”

Microsoft 105
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Accelerating innovation with cloud-native apps on Microsoft Cloud

CIO Business Intelligence

The financial services sector is undergoing rapid change as fintechs develop convenient, consumer-focused services that were once the province of traditional banks. These organizations have two choices: They can modernize their architecture and develop the technology they need in-house or collaborate with fintechs to do it for them.

Cloud 136
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How AI can boost customer satisfaction, retention, and loyalty in the contact center

CIO Business Intelligence

Customer communication is a vital aspect of any business, especially when it comes to the contact center. The contact center is where customers interact with companies through various channels, such as phone, email, chat, or social media. The initiative used the AWS Cloud for deploying and scaling AI applications.

IBM 126
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CIOs in transition: 5 tips for landing your next IT leadership job

CIO Business Intelligence

What are key activities to focus on and skills to develop that can help you land a new, exciting role faster? They manage networking with other professional development activities such as attending conferences, reading leadership books, and participating in social media.

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What LinkedIn learned leveraging LLMs for its billion users

CIO Business Intelligence

For the business- and employment-focused social media platform, connecting qualified candidates with potential employers to help fill job openings is core business. So the social media giant launched a generative AI journey and is now reporting the results of its experience leveraging Microsoft’s Azure OpenAI Service.

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Simple Agile Product Development - Social, Agile, and Transformation

Social, Agile and Transformation

I cover topics for Technologists from CIOs to Developers - agile development, agile portfolio management, leadership, business intelligence, big data, startups, social networking, SaaS, content management, media, enterprise 2.0 and business transformation. Simple Agile Product Development.

Agile 147