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Kicking Off Our New Research On Autonomous Finance: FORR/3 Video

Forrester IT

Forrester has recently kicked off some new research focusing on services and companies that make financial decisions and take action on behalf of consumers. I’m psyched to present here our first FORR/3 video episode on this topic (see below)! You can take a very short survey on this topic here.

Video 354
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How To Prove The ROI Of CX (Video)

Forrester IT

Today’s business environment makes it even more critical that CX pros clearly lay out the financial benefits of investing in customer experience. I've put together a video that demonstrates how a solid CX business case leads to meaningful and measurable business results. Watch now.

Video 315
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Do You Work For A Financial Services Provider? Then Take This Survey!

Forrester IT

Forrester is conducting research on how financial services companies are using Video to win, serve, engage, and retain customers. As part of this research, we want to hear from you! Click here (or below) to take the survey and help us give you great research – plus you get a free research report for taking […].

Survey 210
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Modernizing Core Applications With Cloud (the video)

Forrester IT

Core software systems manage financial, customer, inventory etc. and automate business processes like billing and merchandising. Most of these are too inflexible, outdated, and chaotic to give businesses the flexibility to win, serve, and retain customers.

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Healthcare Providers: Don’t Become The Next Blockbuster Video Story

Forrester IT

Providers are under threat from new entrants and disruptors, from being pushed to take on more financial risk to facing potential closure due to poor financial performance or the inability to meet evolved customer needs.

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Panopto acquires Ensemble Video to bolster enterprise video management platform

GeekWire

Seattle-based enterprise video platform Panopto has acquired Syracuse, N.Y.-based based Ensemble Video , which also operates a platform to help customers manage and publish video content. Ensemble launched in 2005 after a group of Syracuse University employees came up with a new way to manage video content for the institution.

Video 108
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SD-WAN Helping Financial Services Achieve Greater Digital Agility, Cybersecurity

CIO Business Intelligence

The shift to a digital business environment in financial services began well before the pandemic pushed it and other sectors to more rapidly embrace digital transformation. As customers have become increasingly digitally savvy, they demand that financial services firms be more responsive to their needs.

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