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12 ‘best practices’ IT should avoid at all costs

CIO Business Intelligence

They’ve figured out that the IT organization is as much an integral part of the business as the information technology itself is integral to the company’s products and services. Establish formal service level agreements , insist your “internal customers” sign them, and treat these SLAs like contracts. The services are what you need.

Agile 126
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NaaS marketplaces will drive the next generation of revenue growth

TM Forum

Sponsored by: Salesforce. Meredith Alexander, Senior Product Marketing Manager. To drive new revenue growth, communications service providers (CSPs) need to increase average revenue per user (ARPU) and loyalty with products and services that derive new value from the network. Public services. Salesforce.

Network 130
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Is it SaaS, IaaS, or NaaS?

CIO Business Intelligence

As the adoption of cloud and other as-a-service offerings has accelerated in recent years, so has the number of acronyms used to describe these offerings. In some cases, the acronyms are used interchangeably, confusing the service that is being delivered and consumed. This is where it can get confusing.

Network 104
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It’s Time to Demystify Hybrid Clouds

CIO Business Intelligence

That’s the vision at Canada Jetlines , a startup airline that began with a cloud-native strategy. Pope is among the speakers at the Canadian CIO Future of Cloud Summit , taking place virtually June 8 and 9. A panel of tech leaders will explore how the cloud native, digital-first world is changing the role of the CIO.

Cloud 122
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A CIO’s gift guide for IT and business colleagues

CIO Business Intelligence

No, App Dev is more often responsible for configuring and integrating COTS (on-premises-installed commercial off-the-shelf software) and SaaS (cloud-hosted commercial off-the-shelf software) solutions. For your SINOs (sponsors in name only): A lump of anthracite. For your project managers: A career path.

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A CIO’s gift guide for IT and business colleagues

CIO Business Intelligence

No, App Dev is more often responsible for configuring and integrating COTS (on-premises-installed commercial off-the-shelf software) and SaaS (cloud-hosted commercial off-the-shelf software) solutions. For your SINOs (sponsors in name only): A lump of anthracite. For your project managers: A career path.

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Practical advice to optimize savings with cloud migrations

CIO Business Intelligence

As organizations of all stripes continue their migration to the cloud, they are coming face to face with sometimes perplexing cost issues, forcing them to think hard about how best to optimize workloads, what to migrate, and who exactly is responsible for what. It’s an issue that’s coming to the fore with the steady migration to the cloud.

Cloud 111