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Forrester’s 2021 Financial Services Architecture Survey Needs Your Input

Forrester IT

Banks and other financial services firms always ask: “What are the others doing?” They leverage the answer to this question to assess their overall strategic position, compare their key challenges with those of others, and plan for the transformation of their application landscape to a more powerful customer-centric approach.

Financial 370
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AI, predictive analytics top list of hot technologies for banks

CIO Business Intelligence

Hot technologies for banks also include 5G , natural language processing (NLP) , microservices architecture , and computer vision, according to Forrester’s recent Top Emerging Technologies in Banking In 2022 report. Almost 33% of respondents claim that machine learning can lead to improved customer experience. 5G aids customer service.

Banking 145
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The new CIO mandate: Selling AI to employees

CIO Business Intelligence

As organizations roll out AI applications and AI-enabled smartphones and devices, IT leaders may need to sell the benefits to employees or risk those investments falling short of business expectations. Nearly three-quarters of employees surveyed said they believe AI devices will make them more productive.

Survey 124
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4 industries where chatbots will have the biggest impact

CIO Business Intelligence

More than 80% of business leaders believe that the best bang for their gen AI buck is in chatbots for automating customer service and improving knowledge management, according to a Capgemini survey of 1,000 companies in 13 countries. Banking customers are increasingly using chatbots in their everyday transactions.

Industry 105
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Startup survey: More than 50% of companies have less than 6 months of cash runway to survive

GeekWire

The more dollars in the bank, the longer a company can survive as revenue dries up. More than half of Seattle-area startup leaders surveyed by the Washington Technology Industry Association said that they have less than six months of cash runway remaining, and 23% have less than two months.

Survey 118
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South African bank tells its tale of battling ransom attacks

Network World

In November of 2015, First National Bank of South Africa received a ransom email from the Armada Collective, which was quickly followed by a teaser flood attack that the bank proactively mitigated. Sort of a shot across the bow to make sure the bank knew the criminals were serious. Bank officials didn’t flinch.

Banking 60
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Payscore, a startup that helps property managers and car dealerships verify income, raises $2.2M

GeekWire

(Payscore Photos) Property managers and consumer lenders are dealing with a reported increasing amount of application fraud. Payscore sells software that links with an applicant’s bank account to examine their deposit history and generate a report that provides a comprehensive overview of their income.

CTO 105