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5 hot IT budget investments — and 2 going cold

CIO Business Intelligence

This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). Related: 6 tips for making the most of a tight IT budget Budgeting, IT Leadership, IT Strategy

Budget 145
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5 Hot network-automation startups to watch

Network World

With the combined challenges of tight IT budgets and scarcer technical talent, it’s becoming imperative for enterprise network pros to embrace automation of processes and the way infrastructure responds to changing network traffic.

Network 165
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AI and machine learning’s impact on startups

Dataconomy

Artificial intelligence (AI) and machine learning (ML) have revolutionized several sectors, including startups. Artificial intelligence is also an invaluable friend when it comes to detecting flaws in computer network defenses and checking for any AI vulnerability or other risks.

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Air Force CDAIO Eileen Vidrine on leading top-flight AI operations

CIO Business Intelligence

Artificial intelligence is transforming the ways in which we do virtually everything. The role of AI has become so critical to military strategy and capability that the US Air and Space Forces appointed its first chief artificial intelligence officer this year.

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Should finance organizations bank on Generative AI?

CIO Business Intelligence

It can help generate personalized financial analysis, including credit scores, credit risks, budgeting and savings plans, and tailored investment recommendations. In finance organizations, the use of generative AI-powered chatbots and virtual assistants can elevate customer experiences. Automation. Customer experience.

Banking 129
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Managing the holiday haze: How AI helps your Contact Center go the distance

CIO Business Intelligence

Finding more employees to handle inquiries isn’t a realistic option amidst budget cuts and high turnover rates. Conversations will flow faster, queue times will shorten, and everyone will be happier with the outcome. Virtual agents don’t just help customers; they’ll stay in escalated sessions to further assist employees.

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Best AI movies to watch for the weekend

Dataconomy

How about kicking back and diving into the awesome world where artificial intelligence meets Hollywood magic? Let the magic of artificial intelligence unfold with the best AI movies on screen. Unbeknownst to Caleb, he becomes part of a groundbreaking experiment involving an intelligent humanoid robot named Ava.