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Social Media Meets Tulip Mania

Forrester IT

A determined group of small investors have used the power of social media to punish “the smart money” by pushing the price of GameStop, a widely shorted stock, from $19 to $325 (as of this writing). It’s a story straight out of the Sherwood Forest, with a stopover in Holland. As the saga continues to […].

Media 375
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3 Virtual Meetings Hard to do with Zoom

Social, Agile and Transformation

I use Zoom synonymously for all other virtual meeting technologies, including Google Meet and Microsoft teams. Most of you are getting used to virtual meetings because of COVID-19, and the technology largely works well in many situations requiring teams and people to collaborate. window.dojoRequire([".

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Meet Forrester’s New Senior Analyst Covering Performance Marketing: Nikhil Lai

Forrester IT

According to Forrester’s Marketing Survey, 2022, more than 60% of B2C marketing decision-makers plan to increase their paid media investments in “performance” channels such as search, social, and online video. But the way that consumers buy is changing, and […].

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Amazon will face a record 18 shareholder resolutions at 2023 annual meeting

GeekWire

Activists protest outside Amazon’s 2019 shareholder meeting in Seattle’s Fremont neighborhood. The company shifted to virtual meetings with the onset of the pandemic. The total sets a new record, exceeding the previous record of 15 shareholder resolutions at the 2022 annual meeting. Pacific on Wednesday, May 24.

Meeting 106
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How to Maximize Customer Satisfaction Through Digital Channels

Speaker: Aarde Cosseboom, Contact Center & Customer Experience Advisor and Co-Host of the Another Cloud Podcast

Every day customers contact customer support and every day customer support agents help to meet their requests. Whether they are reaching out via chat, social media, or phone the end goal is always the same. But how are your customers reaching out? What steps occur before they are connected with an agent?

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Facebook promises immersive VR meetings with Horizon Workrooms

Computerworld Vertical IT

Facebook on Thursday unveiled its vision to make remote meetings more immersive with the introduction of Horizon Workrooms, a virtual reality app for team collaboration. But convincing employees to put on VR headsets for conference meetings — or companies to buy the hardware in the first place — could be a tough sell, say analysts.

Meeting 126
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Social Media Q4 Earnings Roundup: Holiday Ads + Mystery User Numbers

Forrester IT

Meet Joe Black, 1998). Ad Revenue “It’s every bit as certain as death and taxes.” And I’d add “holiday advertising.” Q4 2018 proved yet again that advertisers ramp up their media budgets in Q4 to get consumers to buy those holiday gifts. Facebook, Inc. inclusive of its family of products: Facebook.com, Instagram, […].

Media 311