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14 essential book recommendations by and for IT leaders

CIO Business Intelligence

Why not pick up a book that will inspire you to be a more effective leader, help you spot challenges and pitfalls in your IT strategies and processes, or prepare for the future of information technology? And this group of CIOs, CTOs, and technical CEOs have strong favorites — books they turn to again and again for inspiration.

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6 Tips for Getting the Most from Your CRM

IT Toolbox

What once was primarily a glorified address book for sales teams has expanded, now encompassing marketing, customer service, high-level business intelligence and a bevvy of other functions. Customer relationship management systems have come a long way.

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Taking a page from the B2C book to improve B2B product user experience

CIO Business Intelligence

When you think of B2B products, chances are you don’t picture the seamless, intuitive user experience that comes alongside the best of B2C products. Most enterprise products have a reputation for being complex and versatile, but not simple and universal.

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Siemens Mobility scales RPA by empowering employees

CIO Business Intelligence

There was just one book [on RPA] on the market back in 2017, where today you have hundreds,” says Benjamin Bock, head of RPA at Siemens Mobility. “By Siemens Mobility has been on a robotic process automation (RPA) journey for years, growing from five automated processes in 2017 to more than 700 now, transforming the company in the process.

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Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.

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Attention All Pentaho Users: More Proof You Are In Good Company

CTOvision

March 12, 2014, San Francisco, CA —Delivering the future of analytics , Pentaho Corporation today announced that 2013 was another record year with 83 percent bookings growth from big data and embedded analytics customers over 2012. Product innovation drives unprecedented enterprise customer growth. Download the full report.

Big Data 269
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What are decision support systems? Sifting data for better business decisions

CIO Business Intelligence

Decision support systems vs. business intelligence DSS and business intelligence (BI) are often conflated. Decision support systems are generally recognized as one element of business intelligence systems, along with data warehousing and data mining. Some experts consider BI a successor to DSS.

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