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Creating Knowledge-based CRM initiatives

Trends in the Living Networks

I am running a two-day executive program on Relationship Management for Financial Services in Kuala Lumpur on 28-29 January, organized by IBN International. Increasingly, the key client programs applied in corporate and insitutional banking and the CRM initiatives implemented in retail and private banking are coming together.

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The complete guide to hiring a Full-Stack Developer using HackerEarth Assessments

Hacker Earth

Fullstack development roles became prominent around the early to mid-2010s. This emergence was largely driven by several factors, including the rapid evolution of web technologies, the increasing complexity of web applications, and the demand for more versatile developers capable of handling both client-side and server-side programming.

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SAP and Nvidia expand partnership to aid customers with gen AI

CIO Business Intelligence

RAG optimizes LLMs by giving them the ability to reference authoritative knowledge bases outside their training data. “There are tons of documents that are not residing in an SAP system,” Herzig said.

SAP 117
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Tractor Supply enlists AI to deliver ‘legendary’ customer service

CIO Business Intelligence

With information about products and availability constantly changing, Tractor Supply sees Hey GURA as a “knowledge base and a training platform,” says Rob Mills, chief technology, digital commerce, and strategy officer at Tractor Supply. It makes the team member much more efficient.” The tech team is extremely agile.”

Retail 113
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Crafting Training Videos for Employees: A Guide

Kitaboo

Today’s workforce has minimal time for training and development; thus, it becomes essential to maximize the efficiency and engagement of training programs. Here are some tips on creating robust employee training videos and choosing the right software to enhance employee development. Table of Contents I.

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ChatGPT, the rise of generative AI

CIO Business Intelligence

This interface paired with increased tokens and an expansive knowledge base with many more parameters, helps ChatGPT to seem quite human-like. Meanwhile, however, many other labs have been developing their own generative AI models. The next impressive development in generative AI is fewer than six months away.

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OpenAI expands fine-tuning for tailored AI models

Dataconomy

This development promises to provide developers with unparalleled capability in refining AI models, as well as introducing fresh opportunities for creating bespoke models designed to meet distinct business requirements. Custom Models Program is getting expanded OpenAI’s announcement doesn’t stop with the fine-tuning API.