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Top Insurance Tech Trends To Watch In 2019

Forrester IT

How will the “whats” of insurance — underwriting, claims, and compliance — translate into new “hows” in 2019? Watch the video below for more information on what’s driving changes in insurance business strategy and the tech that enables it. Do you need more help?

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Video: Boost Customer Engagement With Personalized Video

Forrester IT

When a car insurance company wanted to boost customer engagement during the onboarding process, it turned to personalized video. And the videos resonated with the customers of Geoffrey Insurance: An overwhelming majority of them watched the entire video. […].

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Insurance IT leaders herald new era for digital customer experience

CIO Business Intelligence

The insurance industry is undergoing a sea change, with IT playing a crucial role in rolling out digital customer experiences for policyholders and agents, as in-person meetings all but vanish in the post-pandemic era. IT as industry differentiator Insurers and financial services firms like MassMutual, of Springfield, Mass.,

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After break-in, Seattle-area video game store is back in business within a week

GeekWire

View this post on Instagram A post shared by Gamebound Video Games (@gamebound_kent_wa) Pham said he’s working with his landlord to install bollards. Last year, Seattle video game store Pink Gorilla also dealt with break-ins, but has bounced back and even opened a new location in December. The scene inside GameBound on Jan.

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Kicking Off Our New Research On Autonomous Finance: FORR/3 Video

Forrester IT

I’m psyched to present here our first FORR/3 video episode on this topic (see below)! Forrester has recently kicked off some new research focusing on services and companies that make financial decisions and take action on behalf of consumers. You can take a very short survey on this topic here. In it, Oliwia Berdak and […].

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A disturbing, viral Twitter thread reveals how AI-powered insurance can go wrong

Vox

Lemonade wants you to forget everything you know about insurance. Lemonade tweeted about what it means to be an AI-first insurance company. The prospect of being judged by AI for something as important as an insurance claim was alarming to many who saw the thread, and it should be. Gabby Jones/Bloomberg via Getty Images.

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This next-generation video game requires a prescription

Vox

The future of video games is about more than just fun. Still, the idea is that through all these challenges, Frigidus’s frosty terrain can give you something other video games don’t: medical treatment. For all the “I’m not like other video games” energy, playing EndeavorRx does feel familiar. Courtesy of Akili.

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