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Insurance IT leaders herald new era for digital customer experience

CIO Business Intelligence

The insurance industry is undergoing a sea change, with IT playing a crucial role in rolling out digital customer experiences for policyholders and agents, as in-person meetings all but vanish in the post-pandemic era. IT as industry differentiator Insurers and financial services firms like MassMutual, of Springfield, Mass.,

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This next-generation video game requires a prescription

Vox

The future of video games is about more than just fun. Still, the idea is that through all these challenges, Frigidus’s frosty terrain can give you something other video games don’t: medical treatment. For all the “I’m not like other video games” energy, playing EndeavorRx does feel familiar. Courtesy of Akili.

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Cyber and Privacy Risks for Real Estate Enterprises

SecureWorld News

For those in the real estate industry—including real estate owners, developers, property managers, real estate investment trusts (REITs), hospitality groups, and investment managers—cyber risks are more complicated because of the multilayered environment and multiple stakeholders who are involved. Whose liability is it anyway?

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Keeping the customer journey and experience as a North Star

CIO Business Intelligence

As a connected car data company focusing on the motor insurance sector, UK-based ThingCo is dedicated to developing next gen telematics built with the latest technology. It’s good to see and it’s going to change the way we work and make our life easier, but I don’t think it’ll get rid of engineers or developers” he says. “I

Insurance 105
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The 10 highest-paying industries for IT talent

CIO Business Intelligence

While Silicon Valley still pays top dollar for IT pros, the war for talent has moved beyond the technology industry, with other verticals vying for talented IT workers who have the skills to enable digital transformation, process improvement, change management, and the development of apps and services.

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Support the development of your IT professionals. Become an ACS partner.

CIO Business Intelligence

ACS members benefit from professional training and skills certification, networking and events, liability insurance cover and access to technology and innovation hubs. In addition, ACS’s workforce development team can design customised learning solutions tailored to an organisation’s strategy, environment, challenges, and desired outcomes.

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Aflac virtualizes the customer enrollment experience

CIO Business Intelligence

The traditional in-person process of insurance agents meeting with prospective customers to discuss policies, sign paperwork, and load it into the company’s client/server system came to a complete halt. Because we are an insurance company, what we are is a promise on a piece of paper,” says then-CIO Richard Gilbert. “We