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Insurance IT leaders herald new era for digital customer experience

CIO Business Intelligence

The insurance industry is undergoing a sea change, with IT playing a crucial role in rolling out digital customer experiences for policyholders and agents, as in-person meetings all but vanish in the post-pandemic era. IT as industry differentiator Insurers and financial services firms like MassMutual, of Springfield, Mass.,

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Amazon adds new Prime benefit with One Medical virtual and in-person health care service

GeekWire

Amazon’s Prime One Medical membership benefit includes 24/7 virtual care through the service’s app. For $9 a month, or $99 a year, Prime members can get access to One Medical’s on-demand virtual care or in-office care at locations across the U.S. and pay for these visits with insurance or out of pocket.

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Aflac virtualizes the customer enrollment experience

CIO Business Intelligence

The traditional in-person process of insurance agents meeting with prospective customers to discuss policies, sign paperwork, and load it into the company’s client/server system came to a complete halt. Because we are an insurance company, what we are is a promise on a piece of paper,” says then-CIO Richard Gilbert. “We

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The Relationship between AR Tech and Insurance

CTOvision

Augmented Reality (AR) is a technology that involves the use of digital content such as music, text, video and pictures to enhance a real world environment. It is important to point out that this technology does not entirely replace the real world like the virtual reality technology.

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This next-generation video game requires a prescription

Vox

The future of video games is about more than just fun. On the frosty planet of Frigidus, a virtual world full of icy caverns and treacherous waterfalls, your mission is to race down a track and target the animals that come flying your way. For all the “I’m not like other video games” energy, playing EndeavorRx does feel familiar.

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Telemedicine startup Bright.md raises more cash as interest in virtual healthcare surges

GeekWire

million investment round for its AI-powered virtual healthcare service. Its SmartExam platform gathers information from patients who take surveys, select pharmacies, and enter insurance details. Virtual healthcare services such as Bright.md -based startup Bright.md officially closed a $16.7 Founded in 2014, Bright.md

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Virtual primary care startup 98point6 raises $118M as pandemic sparks demand for digital health tech

GeekWire

Robbie Cape, CEO of virtual primary care startup 98point6, accepts the award for Health Innovation of the Year at the GeekWire Awards ceremony in 2019. Other examples include work collaboration with video conferencing tools such as Zoom, or education with remote learning platforms. 98point6’s virtual healthcare platform.