Computer Weekly

AUGUST 14, 2017

Consumers are becoming increasingly digital in the way they shop, and a survey shows nearly 60% think they are more digitally innovative than some retailers

Retail 137

Retail Survey 137

The Verge

JULY 2, 2021

An internal survey designed by Apple employees shows respondents want the option to work from home and fear their colleagues may have to leave if the company forces people back to the office. But the fact that well over a thousand employees participated in a grassroots survey that wasn’t sanctioned by Apple executives is significant.

Survey 96

Survey Apple Video Retail 96

Forrester IT

APRIL 27, 2018

Click here (or below) to take the survey and help us give you great research – plus you get a free research report for taking […]. Forrester is conducting research on how financial services companies are using Video to win, serve, engage, and retain customers. As part of this research, we want to hear from you!

Survey 210

Survey Financial Research Video 210

Forrester IT

MARCH 18, 2019

Each year, based on a survey of your customers, Forrester releases results of its Customer Experience (CX) Index. The French CX Index and UK Retail CX Index results are in! The methodology measures how well a brand’s customer experience strengthens the loyalty of its customers and ultimately drives business growth.

Retail 318

Retail Survey Research 318

CIO Business Intelligence

JANUARY 12, 2023

GPU manufacturer Nvidia is expanding its enterprise software offering with three new AI workflows for retailers it hopes will also drive sales of its hardware accelerators. Of that, survey respondents said 26% was due to process or control failures, 29% due to employee or internal theft, and 37% due to external theft.

Retail 73

Retail Software Software Barcode 73

Forrester IT

SEPTEMBER 30, 2022

82% of software-decision makers at US retail companies are planning to adopt or are adopting payments software in 2022, per Forrester's data.

Retail 39

Retail Survey Software Software 39

CTOvision

MARCH 24, 2020

Capgemini Research Institute surveyed 850 senior executives from seven industries, including consumer products, retail, banking, insurance, automotive, utilities, and telecom. These and many other insights are from Capgemini’s Reinventing Cybersecurity with Artificial Intelligence Report published this week. PDF, free, no opt-in).

Artificial Intelligence 274

Artificial Intelligence Automotive Insurance Banking 274

Forrester IT

DECEMBER 13, 2019

This blog post is part of Forrester’s Holiday 2019 retail series. For several years, market research firm Bizrate Insights has surveyed US shoppers during Cyber Week.

Survey 221

Survey Retail Research Data 221

GeekWire

JUNE 8, 2020

online shopping survey and found that the shift to online shopping “has accelerated materially” due to COVID-19, helping companies including Amazon, Walmart, Etsy, and eBay. The survey showed customers making more frequent Amazon purchases, while 67% of respondents said they were Prime members, up from 59% last year.

Survey 116

Survey Retail Company Research 116

SecureWorld News

JUNE 11, 2020

And according to recent research, this pandemic has had a similar effect on cybercriminals against online retailers. Survey: 41% of online retailers experiencing a cybercrime increase. And as a world of consumers, this shift naturally applies to retail as well. brands for a deep dive into COVID-19's impact on ecommerce.

Retail 54

Retail Survey Sports Research 54

Forrester IT

JANUARY 17, 2019

Every company faces a central dilemma: how to resolve the standardization and differentiation of its business apps to win, serve, and retain customers. That’s why we are still getting a lot of questions about this report.

Artificial Intelligence 337

Artificial Intelligence Survey Applications Mobile 337

Forrester IT

JUNE 3, 2024

Brands are expanding their loyalty budgets: 65% of B2C marketing decision-makers in Forrester’s 2024 Marketing Survey said they were planning to increase their investment in relationship/loyalty marketing in 2024.

Strategy 243

Strategy B2C Budget Survey 243

CIO Business Intelligence

JANUARY 25, 2024

More than 80% of business leaders believe that the best bang for their gen AI buck is in chatbots for automating customer service and improving knowledge management, according to a Capgemini survey of 1,000 companies in 13 countries. But when it comes to interacting with ChatGPT, 67% of consumers feel understood, the same survey found.

Industry 104

Industry Insurance Banking Retail 104

Forrester IT

DECEMBER 21, 2023

Following Thanksgiving and Cyber Week, Bizrate shared some aggregated initial insights from their 2023 holiday surveys with us.

Survey 243

Survey Retail B2C Trends 243

TM Forum

NOVEMBER 2, 2021

Over the past 18 months, since the onset of COVID-19, telecom retail has seen a rapid technological evolution that has changed customer expectations and buying habits permanently. Recent North America-wide research reveals sector insights and predictions to help guide telecom retail professionals' strategy. Future retail channels.

Trends 130

Trends Retail Survey Strategy 130

Vox

MAY 11, 2021

Buy now, pay later providers Klarna, Afterpay, and Quadpay spent years slowly infiltrating the retail market. Meanwhile, for retailers, a service like Afterpay could theoretically increase the average value of a shopper’s order — encouraging them to spend money they don’t presently have to spend. It doesn’t end with retail, though.

Retail 95

Retail Financial Banking Travel 95

CIO Business Intelligence

JULY 16, 2024

IT decision-makers across China lead the pack in implementing generative AI for their businesses, while genAI use among US organizations is the most mature, according to a recent survey. That could explain why almost 40% of those surveyed still don’t have a genAI usage policy in place for their staff.

Survey 120

Survey Research Telecommunications Strategy 120

CIO Business Intelligence

OCTOBER 17, 2024

Acumatica already offers industry-specific editions of its cloud ERP software for construction, manufacturing, distribution, and retail, and now sees the time as ripe to adapt it for a new market.

Cloud 109

Cloud SAP Oracle Small Business 109

Network World

AUGUST 24, 2016

Nearly a fifth of shoppers would avoid at a retailer that has been a victim of a cybersecurity hack, according to a survey. The 2016 KPMG Consumer Loss Barometer report surveyed 448 consumers in the U.S. and found that 19% would abandon a retailer entirely over a hack.

Retail 60

Retail Survey Information Security Study 60

CIO Business Intelligence

OCTOBER 3, 2024

As the Generative AI (GenAI) hype continues, we’re seeing an uptick of real-world, enterprise-grade solutions in industries from healthcare and finance, to retail and media. A recently conducted survey by Gradient Flow explores the state of GenAI in healthcare, an industry that’s been on the pulse of the technology since inception.

Healthcare 128

Healthcare Budget Survey Resources 128

GeekWire

OCTOBER 13, 2023

GeekWire Photo / Taylor Soper) Amazon is teaming up with another retail competitor to offer customers more places to return products. The Seattle retailer confirmed that it recently began testing a partnership with pet giant Petco, which will accept returns from customers who purchased items on Amazon.com. year-over-year.

Real Estate 111

Real Estate Retail .Net Survey 111

Trends in the Living Networks

NOVEMBER 14, 2011

One of these was the key findings from Frost & Sullivan of Australian retailers, conducted in October 2011. This includes a survey of the use of social media by retailers, showing: - 34% monitor conversations on social media. - The reality is that a very large proportion of retail sales will have a social media component.

Retail 149

Retail Media Social Data 149

CIO Business Intelligence

MARCH 7, 2024

And companies are taking it seriously: a recent NTT report found that more than 40 percent of executives surveyed said social sustainability is a top imperative for their C-suite and Board of Directors. NTT’s report , based on a ThoughtLab survey of 250 senior executives with a combined revenue of $2.2 million on average.

Social 104

Social Survey Financial Report 104

Tech Republic Security

NOVEMBER 19, 2019

Nearly half of executives surveyed don't believe their employees would be able to spot a bad actor posing as an online retailer, Zix-AppRiver found.

SMB 138

SMB Survey Retail 138

Forrester IT

NOVEMBER 25, 2020

We found that, among US online consumers we surveyed in early November: Holiday offers are out there – even if not all consumers are ready. Close to half (45%) of US online adults we surveyed hadn’t started thinking […]. Thanksgiving and Black Friday are upon us, so we asked consumers how they’re thinking about holiday shopping.

Survey 243

Survey Retail 243

Forrester IT

APRIL 21, 2023

Read for strategic marketplace and DTC takeaways we gathered from Forrester’s Q1 2023 Global State Of Brand Manufacturers Survey.

Survey 195

Survey Retail B2C Trends 195

TechSpot

NOVEMBER 23, 2021

As usual, the survey of Ampere/RDNA 2 cards comes from German publication 3DCenter. This might seem like good news, but the cards themselves aren’t actually getting cheaper; it’s because retailers have. At first glance, we see that the Radeon RX 6000 series has fallen from 101% above MSRP to 90%.

Report 105

Report Survey Retail 105

Forrester IT

FEBRUARY 15, 2023

Forrester’s consumer surveys show that luxury consumers are spending more online compared to those who shop in the physical store. (guest blog post by Research Associate Victoria Manes) Luxury fashion brands continue to press ahead with their efforts to retain digitally mature luxury consumers.

Fashion 195

Fashion Survey Research Retail 195

Forrester IT

AUGUST 25, 2021

In fact, 83% of the brands we surveyed for our new Forrester Wave™ evaluation on loyalty service providers are increasing their investment in loyalty by 5% or more this […]. Globally, we’re seeing a proliferation of brands that are investing in loyalty — whether for the first time or to revamp their existing strategy and programs.

Survey 273

Survey Strategy Programming Change Management 273

CIO Business Intelligence

JULY 7, 2023

A recent survey commissioned by Dell Technologies and conducted by the TechTarget Enterprise Strategy Group (ESG) sheds light on the growing enthusiasm for private 5G across industries and where enterprise use cases might be heading over the next 12 months.

Network 104

Network Dell Survey Intel 104

GeekWire

DECEMBER 6, 2022

The strategy lets the company grow its physical retail footprint for returns, without adding real estate. ” Consumers returned more than 20% of online purchases last year, or about $218 billion worth of merchandise, according to a survey from the National Retail Federation. billion in 2017 by Sycamore Partners.

Real Estate 114

Real Estate Retail Survey Report 114

GeekWire

JUNE 20, 2024

.” “We can finally build an intelligent online shopping platform that will make it easy and fun for consumers to find products they love among the best selection of brands and retailers in the world,” she said in a statement. Online retailers are testing different AI-related ideas in their search experiences.

Artificial Intelligence 125

Artificial Intelligence Airlines Retail Adobe 125

Forrester IT

MARCH 15, 2022

Year on year, Forrester’s consumer surveys show that luxury consumers are more digitally mature than their mainstream counterparts. Luxury brands continue to grapple with their evolving digital go-to-market strategies in the face of ingrained traditions, placing a premium on the in-store customer experience. They seek […].

Survey 195

Survey Strategy Retail Trends 195

CIO Business Intelligence

SEPTEMBER 13, 2024

According to a recent IDC survey of organizations in the Middle East, AI tops the chart of technologies that will receive funding in 2024, with multi-cloud following in second place. In the Middle East, AI- and cloud-led business transformation is a top priority for enterprises.

Cloud 112

Cloud Tourism Retail Industry 112

The Verge

DECEMBER 9, 2021

Apple closed one of its Southlake, Texas retail stores Wednesday after many staff members contracted COVID-19, according to NBC News ’ Zoe Schiffer. In two of these cases, the employee had taken the Covid-19 survey and the results said not to come in. Illustration by Alex Castro / The Verge.

Apple 98

Apple Report Survey Retail 98

Gizmodo

AUGUST 24, 2021

In tandem with an informal pay transparency survey, a group of employees posted a website on Monday for #AppleToo , an initiative devoted to collecting stories from Apple workers, from retail to corporate, and address an alleged pattern of discrimination. Will Apple be the next front in the tech labor movement? Read more.

Apple 67

Apple Mobile Survey Retail 67

ComputerWorld IT Management

OCTOBER 11, 2022

With 3,300 workers at 70 companies, ranging from a car parts retailer to an animation studio, marketing agency, and fish-and-chips shop, it was the biggest experiment of its sort ever. In fact, 95% of companies surveyed by 4 Day Week Global say their productivity levels have either stayed the same or improved.

Survey 78

Survey Retail Report Company 78