TM Forum

FEBRUARY 22, 2023

CSPs are bombarded with hype about blockchain, autonomous cars and augmented reality, but before any of the new technologies can deliver value, operators must master the fundamentals of proactive customer service.

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TechSpot

JANUARY 13, 2023

To recap, Microsoft was awarded a $480 million contract to provide the US Army with Integrated Visual Augmentation System (IVAS) headsets in 2018. Powered by Microsoft Azure cloud services, they also leverage augmented reality and machine learning.

Microsoft 107

Microsoft Cloud System 107

CTOvision

JUNE 10, 2019

Immersive Wisdom provides a virtual, mixed, and augmented reality software platform for multi-user geospatial collaboration and real-time intelligence. Their solutions serve diverse industries including government, financial services and logistics.

Virtualization 196

Virtualization Financial Government Software 196

CTOvision

NOVEMBER 26, 2019

Read Madison Semarjian explain how augmented reality (AR) and artificial intelligence (AI) are helping companies create better customer service engines on Entrepreneur : Michael Bower helps companies provide cool experiences to their customers on the web.

Artificial Intelligence 171

Artificial Intelligence Engineering Company 171

Computerworld Vertical IT

DECEMBER 14, 2023

Salesforce has introduced support for two key Apple solutions in a move that highlights the future of Apple's augmented reality (AR) headset, the Vision Pro, in the enterprise. Salesforce also announced the introduction of ARKit in the Salesforce Field Service mobile app starting next summer. What is Salesforce offering?

Apple 74

Apple Enterprise Enterprise Mobile 74

Trends in the Living Networks

AUGUST 4, 2023

The case of Ooki DAO Last year the Commodity Futures Trading Commission (CFTC) filed a lawsuit against Ooki DAO , saying the organization was unlawfully acting as a futures trader and offering retail margin and leverage trading services. Ooki DAO was shut down in June.

Government 144

Government Retail Internet Resources 144

Forrester IT

JUNE 28, 2016

What they saw seems both supremely silly and surprisingly prescient: video conferencing, holograms, augmented reality (AR) and virtual reality (VR). Read more Categories: customer service; crm; virtual reality; augmented reality; videoconferencing; bots; virtual agents.

Film 210

Film Travel Virtualization Development 210

CIO Business Intelligence

APRIL 1, 2024

However such fear, uncertainty, and doubt (FUD) can make it harder for IT to secure the necessary budget and resources to build services. You must also determine how you will educate employees on the dangers of shadow AI, as well as what GenAI services and best practices support safe, responsible use. Assess your readiness.

Dell 142

Dell Artificial Intelligence Government Data 142

GeekWire

OCTOBER 19, 2023

Founded 16 years ago, Skytap’s software augments traditional applications such as IBM Power to enable them to run on cloud services. Skytap , a Seattle company that helps companies move operations to the cloud, raised $18 million in funding from Vistara Growth.

Company 99

Company Cloud IBM Applications 99

CIO Business Intelligence

SEPTEMBER 19, 2023

Nearly all of Oracle’s Fusion Cloud suites — including Cloud Customer Experience (CX), Human Capital Management (HCM), Enterprise Resource Planning (ERP) and Supply Chain Management (SCM) — are being updated with the company’s Oracle Cloud Infrastructure (OCI)generative AI service.

Oracle 144

Oracle Cloud Applications Advertising 144

CIO Business Intelligence

NOVEMBER 14, 2023

Since the radio waves cell phone services use don’t penetrate medical buildings’ concrete-and-steel walls, they can’t deliver signals to and from a cell phone tower. With a private 5G network, hospitals can provide augmented reality (AR) training to supplement or replace mannequins and actors. For that reason, most facilities use WiFi.

Healthcare 133

Healthcare Network Training 3D 133

Venture Beast

MARCH 1, 2022

HP is launching its ExtendXR service for managing virtual reality or augmented reality devices simpler for enterprises. Read More.

HP 95

HP Virtualization Enterprise Enterprise 95

GeekWire

JANUARY 5, 2022

Augment Photo). ” The details: Augment AI Corp is still in stealth mode, but GeekWire has learned that the startup just raised a $3.45 “Augment will supercharge our productivity and enable us to finally free ourselves from the minutiae.” Atlas shut down in 2017 , two years after it launched.

Artificial Intelligence 125

Artificial Intelligence Engineering Microsoft Apple 125

Venture Beast

JANUARY 10, 2021

A leading enterprise hardware and services provider is debuting augmented reality glasses that business users will actually wear. Read More.

Enterprise 108

Enterprise Enterprise Hardware Data 108

TechSpot

MAY 12, 2020

Apple may be a devices and services company, but that doesn't mean it isn't looking to explore other areas of computing like augmented reality, and, as of late, cloud computing.

Apple 117

Apple Cloud Company 117

Computerworld Vertical IT

AUGUST 3, 2023

Apple is apparently working with its own form of generative AI but analyst Ming-Chi Kuo tells us not to expect an Apple GPT service before 2024, or later. The analyst says part of the reason Apple isn’t yet introducing these services is that executives haven’t figured out a “clear strategy” for deployment of the tech.

Strategy 63

Strategy Apple 63

CIO Business Intelligence

MAY 3, 2024

United Parcel Service last year turned to generative AI to help streamline its customer service operations. MeRA’s introduction has been a game changer for UPS, transforming our approach to best-in-class customer service,” Subramanian says. “By The LLM gives agents the ability to confirm all responses suggested by the model.

Knowledge Base 136

Knowledge Base Training Enterprise Enterprise 136

Venture Beast

JANUARY 11, 2021

to bring speech analytics to customer service interactions augmented by AI. Pegasystems has acquired Qurious.io Read More.

Artificial Intelligence 102

Artificial Intelligence Big Data Enterprise Enterprise 102

Forrester IT

MAY 17, 2017

Traditional physical products and machinery are steadily being replaced by connected products and assets that shift business models and augment customer relationships with digital experiences and data. But creation of these products is a major challenge for traditional product companies.

Internet 327

Internet Development Software Development Agile 327

The Verge

APRIL 5, 2021

Apple CEO Tim Cook rarely provides details on unannounced products, but he offered some hints about Apple’s thinking on augmented reality and cars in an interview with Kara Swisher for The New York Times this morning. Arguably, it could even be better if we were able to augment our discussion with charts or other things to appear,” Cook said.

Apple 102

Apple Licensing Retail Education 102

GeekWire

JANUARY 24, 2024

Using an iPad or iPhone rather than relying on manual counts by employees using pencil and paper, Nomad Go’s Metashelf combines edge AI computer vision, spatial computing and augmented reality to scan inventory and get instantaneous counts of items.

Software 105

Software Software Artificial Intelligence Comparison 105

GeekWire

JANUARY 25, 2024

Fink previously founded an augmented reality glasses startup called ONtheGo Platforms, which Atheer acquired in 2015. He also founded Streem, a startup that developed AR technology for home improvement technicians, which was acquired in 2019 by home services company Frontdoor.

Software 109

Software Software Real Estate 3D 109

CIO Business Intelligence

MARCH 18, 2024

By leveraging augmented intelligence and talent acquisition tools, companies can cultivate diverse talent pools while advancing social sustainability objectives. Sustainable supply chains and ecosystems: A growing number of firms use technology to incorporate suppliers into their sustainability strategy.

Social 119

Social Survey Automotive Healthcare 119

CIO Business Intelligence

JANUARY 16, 2024

The struggle is augmenting your workforce or replace it altogether,” he says. I consider AI an augmented intelligent tool. LLMs in many ways can and will exceed human capabilities, but I’m a firm believer that AI will continue to augment humans,” says John T. Gartner pegs this number at 77% of CIOs.

Tools 130

Tools Training Enterprise Enterprise 130

CIO Business Intelligence

FEBRUARY 23, 2024

Taking the next step with the use of gen AI to augment product development could be a major boost for automakers. Finally, American Honda is defining how precisely it will work on generative AI applications with its dealer network, partner network, and its SaaS external service providers. We have embraced the human-in-the-loop concept.

Automotive 122

Automotive Strategy Applications Training 122

CIO Business Intelligence

FEBRUARY 24, 2023

The motivations to digitize client-facing solutions vary but are often both push and pull: a push from your organization to grow revenues, gain competitive advantage, and further differentiate products and services, and a pull by the market looking for the latest technologies such as AI/ML, AR/VR, and digital twins for immediate business benefit.

Construction 119

Construction Strategy Industry Data 119

The Verge

FEBRUARY 12, 2021

It’s kicking things off with a new augmented reality app, For All Mankind : Time Capsule , that looks to fill in the gap between the two seasons using AR artifacts from the world of the show. But For All Mankind : Time Capsule is one of the first indications of Apple tying all of its hardware, content, and service ambitions together.

Apple 108

Apple Hardware Strategy Software 108

CIO Business Intelligence

MARCH 11, 2024

IT organizations are taxed with managing, maintaining, and augmenting complex IT infrastructures that are constantly evolving. At the same time, they must deliver consistent IT service performance and availability to end users, while enabling innovative digital transformation for the business.

Report 98

Report Data Tools Cloud 98

Trends in the Living Networks

APRIL 15, 2024

Value Creation for Consumers The ultimate goal is to provide services that help consumers feel in control of their financial destinies. Leaders should develop a strategy for integrating AI into organizational processes while emphasizing its role in augmenting human decision-making rather than replacing it.

Financial 78

Financial Analysis Tools Strategy 78

CIO Business Intelligence

MARCH 18, 2024

Under the partnership, SAP is integrating Nvidia’s generative AI foundry service, including the newly announced Nvidia NIM inference microservices, into SAP Datasphere, SAP Business Technology Platform (BTP), RISE with SAP, and SAP’s enterprise applications portfolio.

SAP 118

SAP Artificial Intelligence Policies Enterprise 118

The Verge

OCTOBER 30, 2020

SmartThings Find uses maps and augmented reality features to help people track down their missing gear. Samsung is rolling out a service to help Galaxy gadget owners find their gear when it goes missing. Though Samsung does not say explicitly whether the service works with devices that are powered off.). Image: Samsung.

Mobile 103

Mobile Energy Hardware Video 103

Kitaboo

APRIL 21, 2023

Waxing eloquent about your product or service will not work. Top 7 Benefits of Developing Mobile-first Content for Your Sales Team - Quick Access to Content Make a Sales Pitch Anywhere Immediate Access to the Latest Information Provide an Augmented Experience On the Go Training Quick Response Time Track the Goals of your Employees 1.

Mobile 78

Mobile Training Meeting Examples 78

CIO Business Intelligence

FEBRUARY 26, 2024

Instead of being scared of machines, we have an incredible opportunity to use machines to augment humans. I prefer calling it augmented intelligence instead of artificial intelligence because if you think about it as augmenting us as humans, that’s a positive thing. If I have a customer service issue, it addresses it quickly.

Artificial Intelligence 98

Artificial Intelligence Examples Healthcare Advertising 98

The Verge

OCTOBER 6, 2020

Samsung is discontinuing a handful of Bixby’s augmented reality features starting at the end of October, according to a notice being shown to users in its camera app. Some augmented reality features may live on. However, as Android Police notes, these removals don’t cover every augmented reality feature Bixby currently offers.

Virtualization 75

Virtualization Google Report 75

CIO Business Intelligence

SEPTEMBER 14, 2022

But that’s where managed services can help. This includes data and application protections, cloud and network security, and digital identity services to ensure secure digital transactions and interactions. Comprehensive security operation center (SOC) services that discover, prevent, and respond to advanced security incidents.

Security 98

Security Policies Exercises Applications 98

CIO Business Intelligence

JUNE 21, 2022

PwC announced last August that it would be spending $12 billion and hiring over 100,000 people to boost its technology services over a period of five years. Our global strategy, announced last year, focused on augmenting cloud applications. Salesforce is one of our key global alliances, apart from SAP, AWS and Microsoft.

Infosys 105

Infosys SAP Cloud Strategy 105