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What Can A CIO Do About The Problem Of Airline Overbooking?

The Accidental Successful CIO

Times have been tough for United airlines in the past. There was that event where a passenger was removed from a flight forcibly and everyone filmed it and put it on social media. The issue of overbooking on airline flights has become a bigger deal because right now the airline industry is experiencing a surge in passengers.

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Analysis: US, Australia social network usage flat, New Zealand now the world’s biggest user of social networks?

Trends in the Living Networks

On February 13 I will speak at Air New Zealand’s Social Media Breakfast in Auckland, together with Teddy Goff, Obama’s Digital Director , with an expected audience of close to 1,000. While Air New Zealand is the 36th largest airline in the world, it ranks 6th in its social media presence.

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Correlation between a Gaming Attack and Aircraft Bomb Scare

CTOvision

Attacks made on Sony’s PlayStation Network coincided with a bomb scare on an American Airlines jet carrying John Smedley, the president of Sony Online Entertainment. Cyber Security Social Media Bomb threat John Smedley PlayStation Network Sony Twitter' By Katie Kennedy.

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IDG Contributor Network: HelpSocial looks to broaden who 'does' an enterprise's social media

ComputerWorld IT Management

There have been many examples over the years of large enterprises doing a great job of customer service and social outreach. Going back three or four years, the blogosphere spent a short period of time obsessed with Comcast's social persona, Comcast Cares. But times have changed.

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Top Technology News Ticker for 6 June 2016

CTOvision

American Airlines signs contract with ViaSat for in-flight Wi-Fi on some of its planes, ending Gogo's exclusivity (Mike Freeman/Los Angeles Times). Hackers claim hijack of Mark Zuckerberg's social-networking accounts - CNET. Dozens in Russia imprisoned for social media likes, reposts (Nataliya Vasilyeva/Associated Press).

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Sky Business Tech Report: Interview on social media, online outsourcing, and how small companies are using technology to leapfrog big business

Trends in the Living Networks

Some of the things we discussed in the interview are: * How social media such as Facebook, Twitter, YouTube and many others change how companies engage with customers, become more efficient, and being competitive. Global economy Social media Technology trends Twitter Web 2.0

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Customer Service Trouble: Changing Flights on Continental - Social.

Social, Agile and Transformation

Social, Agile, and Transformation. I cover topics for Technologists from CIOs to Developers - agile development, agile portfolio management, leadership, business intelligence, big data, startups, social networking, SaaS, content management, media, enterprise 2.0 Social, Agile, Transformation Pages. media and publishing.

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