CIO Business Intelligence

DECEMBER 12, 2023

Anthony Battle is leaning heavily on AI and IA — artificial intelligence and intelligent automation — to deliver digital transformation at luxury auto maker Jaguar Land Rover. Battle joined JLR as group chief digital and information officer in February 2022, after a long career managing IT for a succession of oil companies.

Artificial Intelligence 128

Artificial Intelligence Engineering Business Transformation Software Development 128

Information Week

MAY 1, 2023

With the right IT service management platform in place, you can successfully streamline IT support and automate processes for a better customer experience. SPONSORED)

How To 93

How To 93

TM Forum

JULY 13, 2022

Modern service assurance systems are a key component of a highly interoperable service management ecosystem, providing real-time intelligence up from the network into the service-centric and customer-facing systems and processes.

Network 130

Network Industry System Data 130

CIO Business Intelligence

DECEMBER 11, 2023

Founded in 2006 and based in Shanghai, China Grand Automotive Services Group Co., CGA) is China’s leading passenger car dealership and service business. It’s a one-stop-shop for new and used vehicle sales, leasing, financing, and servicing. It’s a one-stop-shop for new and used vehicle sales, leasing, financing, and servicing.

Automotive 105

Automotive SAP Groups System 105

Eric D. Brown

MARCH 5, 2024

As an executive —whether you’re a manager or the CEO —understanding AI’s role is not just important; it’s a matter of survival. It’s about leveraging AI to navigate the complexities of the digital age, ensuring your organization survives and thrives.

Artificial Intelligence 130

Artificial Intelligence Strategy Applications Examples 130

TM Forum

SEPTEMBER 12, 2022

AIOps monitors and assures services to reduce risk, improve customer experience, productivity and business continuity. Robi Axiata wants to manage and resolve customers’ complaints from end to end, with little or no human intervention. The solution also draws on system and service metrics, account management and event triggers.

Business Continuity 130

Business Continuity Architecture Network System 130

CIO Business Intelligence

DECEMBER 22, 2023

After marked increase in cloud adoption through the pandemic, enterprises are facing new challenges, namely around the security, maintenance, and management of cloud infrastructure. Skills: Skills for this role include knowledge of application architecture, automation, ITSM, governance, security, and leadership.

Cloud 130

Cloud Company Devops Disaster Recovery 130

CIO Business Intelligence

APRIL 17, 2024

The provider of ERP and professional services automation software based on the Salesforce platform today announced it has added AI-powered features aimed at simplifying common processes for midrange service firms to its latest update.

Comparison 111

Comparison Resources Software Software 111

CIO Business Intelligence

OCTOBER 12, 2023

In the business world, service desks are commonly designated as cost centers, a label that can sometimes limit their access to essential resources and support. Such views of service desks can diminish their significance, pushing them down the priority ladder. How can we change this perspective?

Strategy 111

Strategy Airlines Knowledge Base Budget 111

TM Forum

AUGUST 25, 2022

A programmable network (or a software-defined network) separates the network architecture from the software that controls network devices and services and exposes network services and capabilities through standards-based APIs. to build, launch and monetize their own offers, applications & services.

Network 132

Network Architecture B2C System 132

CIO Business Intelligence

DECEMBER 13, 2023

Certinia, a developer of software for service businesses, is using AI and automation to extend the capabilities of its tools for report-building or planning and analysis beyond the financial sphere and into operations, too. The new features appear in the Winter 2024 release of its applications, generally available from today.

Company 101

Company SAP Financial Software Development 101

CIO Business Intelligence

FEBRUARY 12, 2024

Leaders are feeling the pressure to implement genAI quickly and automate as much as possible. Beyond automation One of the key reasons for concern surrounding GenAI is its potential to automate tasks typically performed by humans. Chet successfully took Apigee public before the company was acquired by Google in 2016.

Security 140

Security Artificial Intelligence Google IBM 140

CIO Business Intelligence

JANUARY 16, 2023

There’s no doubt that DevOps has helped many IT organizations achieve their goal of delivering applications and services faster and better than traditional software development processes. By creating a separate DevOps team, the CIO has essentially added another layer of complexity, another silo, and another hand-off to manage.”

Devops 145

Devops Software Development Tools Development 145

CIO Business Intelligence

FEBRUARY 8, 2024

To ensure vendor relationship help their organizations achieve their goals, IT leaders should establish a comprehensive technology vendor management strategy focused on maximizing fit and value. Lately, a talent shortage means CIOs are pushing for more automation. Here are several key tips for making the most of vendor relationships.

Vendor Management 130

Vendor Management Strategy Financial Resources 130

CIO Business Intelligence

NOVEMBER 8, 2023

These huge volumes can’t be managed 24/7 without lots of automation, prediction, and planning to bring together the resources safely and sustainably at speed. The company needed to embark on the journey to the cloud with standard systems and selected SAP cloud applications and services for the transformation.

SAP 126

SAP Cloud Transportation Applications 126

CIO Business Intelligence

DECEMBER 29, 2023

With the merging of operational efficiency and embracing new technologies, today’s CIOs are under increasing pressure to do more with less and become both technologists and business leaders, says Sunny Azadeh, CIO at digital services company GlobalLogic. “In

Fractional CTO 139

Fractional CTO Cloud Strategy Data 139

CIO Business Intelligence

JANUARY 26, 2024

Fueled by cloud Ford’s cloud journey, which began roughly a decade ago, continues to this day, Musser says, as the automaker seeks to take advantage of advances in the key technologies fueling its transformation, including the internet of things (IoT), software as a service, and the latest offerings on Google Cloud Platform (GCP).

Business Transformation 119

Business Transformation Cloud Software Software 119

CIO Business Intelligence

MARCH 13, 2023

By Ram Velaga, Senior Vice President and General Manager, Core Switching Group This article is a continuation of Broadcom’s blog series: 2023 Tech Trends That Transform IT. In 2023, there is no doubt that artificial intelligence and automation will permeate every aspect of our lives. But how good can it be?

Artificial Intelligence 145

Artificial Intelligence Trends Applications Network 145

CIO Business Intelligence

FEBRUARY 13, 2024

To name a few — products and services that are delivered on time and on budget, and overall IT ROI.” Many managers are measured by their production rather than their speed of evolution, and that’s an issue in the modern world,” he notes. The result is wasted time, confusion, and, in some cases, conflicting insights. Here they are.

Fractional CTO 140

Fractional CTO Survey Project Management CTO 140

CIO Business Intelligence

MAY 3, 2022

The dramatic shift to cloud services over the past few years has given organizations unprecedented flexibility and scalability, enabling them to forge ahead with digital transformation efforts. Enterprises don’t typically deploy one cloud service and call it a day. Enterprises don’t typically deploy one cloud service and call it a day.

Cloud 144

Cloud How To Applications Government 144

CIO Business Intelligence

NOVEMBER 11, 2022

Three years ago, Johnson & Johnson (J&J) set out to apply intelligent automation (IA) to every aspect of its business. Robotic process automation (RPA) was already gaining traction as organizations sought to apply software “robots” to automate rules-based business processes.

Artificial Intelligence 122

Artificial Intelligence Pharmaceuticals Examples Training 122

CIO Business Intelligence

OCTOBER 6, 2023

That’s why SaaS giant Salesforce, in migrating its entire data center from CentOS to Red Hat Enterprise Linux, has turned to generative AI — not only to help with the migration but to drive the real-time automation of this new infrastructure. This is going to change how infrastructure is managed.” Now, these tasks are handled by AI.

Operating Systems 140

Operating Systems Data Center Open Source Cloud 140

CIO Business Intelligence

NOVEMBER 3, 2023

Supply relationship management will enter an entirely new phase when so much more intelligence is available to buyer and supplier both,” says Paul Blake, senior director of product marketing at GEP. One major benefit of AI in supply chain management is that, in the source-to-pay process, companies can gather immediate intuitive intelligence.

Artificial Intelligence 128

Artificial Intelligence Data Center Examples Strategy 128

CIO Business Intelligence

NOVEMBER 29, 2022

trillion by 2025 — more than double what was spent in 202 As organizations amp up their digital transformation initiatives, which are critical for survival in today’s business climate, they must also consider how to modernize and migrate sensitive data and how it is managed and governed.

Government 98

Government Data Malware Software 98

CIO Business Intelligence

JULY 15, 2022

A modern, agile IT infrastructure has become the critical enabler for success, allowing organizations to unlock the potential of new technologies such as AI, analytics, and automation. In Ampol’s case, the transport fuels provider enjoyed enhanced operational efficiency, business agility, and maximized service uptimes.

Agile 98

Agile Cloud Energy Retail 98

CIO Business Intelligence

FEBRUARY 7, 2024

Carter Busse, CIO of no-code enabled automation platform company Workato, adds that APIs are now important connective tissue to integrate and interact with large language models (LLMs) within business processes. “If Digital transformation and growing reliance on third-party services are key contributors as well, she adds.

Government 124

Government Strategy Applications Trends 124

CIO Business Intelligence

FEBRUARY 28, 2024

This is what Mobicule Technologies , an independent software vendor (ISV) in fintech, realised as they expanded their client base in India’s financial services industry. Loan management simplified Large banks have tens of thousands of loan customers. Loan management simplified Large banks have tens of thousands of loan customers.

Cloud 113

Cloud Financial Banking Agile 113

GeekWire

FEBRUARY 22, 2024

The fresh cash will be used to further develop OpenTug’s maritime marketplace and software platform and grow its network of shippers and service providers. He co-founded OpenTug with COO Michael Baldwin , who previously worked at Amazon Web Services, and CTO Luciano de la Iglesia , who spent time as a data scientist at Microsoft.

Software 88

Software Software Web Services Transportation 88

Dataconomy

NOVEMBER 20, 2023

Here, Enter Salesforce Admin Course , a game-changer that not only addresses the data management challenge but also elevates business operations to new heights. Features and capabilities Numerous functions of Salesforce CRM are available, such as analytics, workflow automation, contact management, and opportunity tracking.

Artificial Intelligence 78

Artificial Intelligence Trends Meeting Analysis 78

CIO Business Intelligence

MAY 26, 2022

The human resource management (HRM) market – including talent acquisition software and services – is currently valued at nearly $20 billion. It is expected to grow at a rate of over 12% annually until 2028 on the back of continued digitization and automation of recruiting and HR operations. Enter recruiting automation solutions.

Applications 128

Applications Software Software Advertising 128

CIO Business Intelligence

FEBRUARY 7, 2023

Where winning companies deviate from the norm is that they look for opportunities to attract and retain customers by making experience and service a signature competitive advantage. More so, making service something the customers enjoy and appreciate, instead of dreading the engagement. There’s much to be done. Only 26% of U.S.

Company 116

Company Mobile Research Report 116

Dataconomy

MARCH 14, 2024

Whether you run HVAC, plumbing, furniture delivery, or gardening – every field service business faces scale-up challenges. For such businesses that involve multiple scheduling, travel, inventory, and remote surveillance tasks – manual operations will only lead to human errors, delays, and poor service delivery.

Software 41

Software Software Budget Knowledge Base 41

CIO Business Intelligence

APRIL 11, 2024

But with Amazon Web Services (31%), Microsoft Azure (24%), and Google Cloud Platform (11%) accounting for two thirds of the worldwide market, according to Synergy Research Group, Oracle Cloud Infrastructure (OCI) remains distantly behind the behemoths, leaving many to question whether Oracle’s cloud gains are enough to make it a contender.

Oracle 124

Oracle Enterprise Enterprise Cloud 124

GeekWire

JANUARY 30, 2024

A screenshot shows Quindar’s spacecraft management platform at work. Image via Quindar) A space-centric startup called Quindar says it has successfully closed an oversubscribed $6 million funding round that will give a boost to its cloud-hosted, AI-supported software platform for satellite management.

Web Services 97

Web Services Programming Software Software 97

CIO Business Intelligence

AUGUST 24, 2022

HR, in turn, depends on a range of technologies, processes, and services that IT plays a key role in implementing, automating, and enhancing. From employee engagement to training, HR executives are involved in a lot of initiatives that have a direct impact on IT. Principal Financial Group. This keeps us competitive,” she says.

Training 126

Training Financial Programming Groups 126

CIO Business Intelligence

MAY 28, 2022

The human resource management (HRM) market – including talent acquisition software and services – is currently valued at nearly $20 billion. It is expected to grow at a rate of over 12% annually until 2028 on the back of continued digitization and automation of recruiting and HR operations. Enter recruiting automation solutions.

Applications 119

Applications Software Software Advertising 119

CIO Business Intelligence

JUNE 16, 2022

Today, they run on data and that data is usually juggled, herded, curated, and organized by business process management (BPM) software. They also make it simpler for managers to organize large teams. Some of these low-code or no-code enhancements enable people with no formal programming training to use BPM tools successfully.

Tools 119

Tools IBM Open Source Oracle 119