article thumbnail

The rise of artificial intelligence customer services

Dataconomy

Artificial intelligence customer services are on the rise. Users may now make restaurant reservations, order pizza, book movie tickets, and hotel rooms, and even arrange appointments at doctors’ offices, thanks.

article thumbnail

IT to thank for most of Radisson Hotel Group’s business initiatives

CIO Business Intelligence

With stints at Procter & Gamble, HPE and DHL, Jaime González-Peralta landed at Radisson Hotel Group four years ago as CIO for EMEA and then became global CIO in April 2020 — a particularly complex moment due to the paralysis that the pandemic inflicted on the world of travel. How many people, then, make up Radisson’s IT area worldwide?

Hotels 116
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

CIOs Need To Know: Just Exactly What Is Artificial Intelligence?

The Accidental Successful CIO

For some reason everyone seems to be talking about artificial intelligence as of late. The person with the CIO job is going to be affected by the arrival of artificial intelligence and so it sure looks like we are going to have to make sure that we fully understand what is going on here. What Is Artificial Intelligence?

article thumbnail

How to get Business Insights from Artificial Intelligence (when you really need them)

Dataconomy

It takes place June 28 at Millennium Hotel Mayfair, London. The post How to get Business Insights from Artificial Intelligence (when you really need them) appeared first on Dataconomy. To learn more.

article thumbnail

Expedia’s new ChatGPT travel planning tool is a litmus test for the future of AI and humanity

GeekWire

For many travelers, technology long ago supplanted travel agents for the basic booking of flights, hotels, and excursions. But how quickly will artificial intelligence replace humans for trusted travel advice? Expedia says it will “rapidly evolve the experience” based on how people use it.

Travel 122
article thumbnail

Is AI technology the future of travel?

Dataconomy

They’ve long used AI’s little brother Machine Learning (ML) for demand and price management in the airline, hotel, and transport industries. Hotels can accurately predict room occupancy levels, determine the most profitable rates for certain seasons, and set prices accordingly. But the travel industry is not new to AI. AI is (merely!)

Travel 68
article thumbnail

Feds award $15M for new cutting-edge research center to study Pacific NW earthquakes

GeekWire

Damage to the Cadillac Hotel in Seattle’s Pioneer Square neighborhood following the 2001 Nisqually earthquake. The researchers will leverage technology including high-performance computing and artificial intelligence to model the sort of “megathrust” quakes the fault could generate.