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Social media used to be free. Not anymore.

Vox

Friso Gentsch/picture alliance via Getty Images You used to pay for social media with your eyeballs. If you’re not paying for the product, you are the product” has long been a common refrain about the business of social media. But now, this free model of social media — subsidized by advertising — is under pressure.

Media 100
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Innovation without disruption: virtual agents for hyper-personalized customer experience (CX)

CIO Business Intelligence

Virtual Agent, or VA, is the next natural step for significantly better customer and business outcomes. For example, you might present a customer with a choice of channels for engagement such as chat, phone, and social media. Another great example is intent recognition. What is a VA?

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Sharing my life story from a virtual perspective

Trends in the Living Networks

Last week on The Virtual Excellence Show our scheduled guest was not able to make it at short notice, so I thought it would be a good opportunity for me to share my own life story and how it relates to the virtual. Hi, welcome to The Virtual Excellence Show. So I thought it’d be worth sharing my story of the virtual.

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Tech Trends 2024: A Chief Product Officer’s Guide to Staying Ahead

Kitaboo

Top Upcoming Trends CPOs in Education Technology Must Know Personalized Learning through Adaptive Learning Platforms Competency-Based Education (CBE) The Surge in Online and Blended Learning Artificial Intelligence and Gamification in Education Social-Emotional Learning (SEL) Augmented Reality (AR) and Virtual Reality (VR) in Education II.

Trends 78
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The potential massive social impact of gamification for weight loss and savings

Trends in the Living Networks

As such, we certainly need to apply what is being learned in the field of gamification, particularly its social aspects, to see how it can help positively change behaviors. The app tracks their progress and rewards them with virtual badges. Gamification works well when [a social element] is embedded in the game,” he tells HPW.

Social 133
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Digital listening reveals 3 leading innovation drivers

CIO Business Intelligence

Because transactions are transparent, blockchain has the potential to increase trust and enable new types of disruptive applications and services, such as decentralized financial systems, marketplaces, and social networks. In these spaces, virtual and physical worlds can be unified, and what happens in one world can affect the other.

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Making social media happen in government: case study of NSW Department of Education

Trends in the Living Networks

I’m at the launch meeting of the social media community of practice set up by Institute of Public Administration NSW (IPAA). At the conference I wrote about the case study of Queensland Police , which is a great example of government bodies creating value through social media. Here are a few live notes from the event. .