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Virtual Banks In Hong Kong Are In A Race To Win, Serve, And Retain Customers

Forrester IT

In the past three years, eight virtual banks have started operations in Hong Kong and have achieved early results in customer acquisition. Some of these results were also echoed in Forrester’s survey data from the past year: 44% of Hong Kongers opened a virtual bank account in the first six months in 2021, for example. […].

Banking 195
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Predictions 2021: It’s All About Empathy, Digital, And Virtualizing Customer Care

Forrester IT

Learn how customer service will evolve in 2021. The purpose of customer service is no longer just to alleviate run-of-the-mill inconveniences; it is to provide fundamental and necessary services for consumers devastated by the COVID-19 pandemic.

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Banking on customer experience and security via technology-based innovation

CIO Business Intelligence

Quick loan approvals, online applications, personalized lending options, and massive data breaches create pressure for banks to focus on customer experience and security to compete with more technically mature and agile competition. Security and privacy. Conducted by Quadrant Strategies for Iron Mountain.

Banking 98
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New Cyber Incident Reporting Rules for U.S. Banks

SecureWorld News

At the same time, banking organizations are a growing target for cyberattacks. One study by Trend Micro reported a 1,318% rise in ransomware attacks targeting banks in the first half of 2021. Many banks will have just a day and a half to report cyber incidents, under a new rule that will go into effect on May 1, 2022.

Banking 77
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Top 10 Malware Strains of 2021

SecureWorld News

Cybersecurity and Infrastructure Security Agency (CISA) and the Australian Cyber Security Centre (ACSC) released a joint Cybersecurity Advisory (CSA) providing details on the top malware strains of 2021. The top malware strains in 2021 included remote access Trojans (RATs), banking Trojans, information stealers, and ransomware.

Malware 86
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Last chance for GeekWire Summit tickets: Get in-person or virtual access to our annual conference

GeekWire

4-5 in Seattle, with the option to attend virtually or in-person at Block 41 , one of downtown Seattle’s coolest venues. Last-minute tickets are still available — head here to purchase your virtual or VIP in-person tickets. You can experience all that at next week’s GeekWire Summit on Oct. 4 and 5.

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Industrial headset maker RealWear to go public via SPAC with Seattle investment bank

GeekWire

RealWear sells ruggedized head-mounted voice-controlled devices that project a virtual Android tablet just below line of sight. a special purpose acquisition company led by Seattle investment bank Cascadia Capital. SPAC IPOs rose sharply in 2020 and 2021 but dropped in 2022.

Banking 95