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Redesign Your Physical Location To Successfully Welcome Customers Back

Forrester IT

Consumer-facing services and retail businesses in parts of the US are readying themselves to reopen. But judging from current guidelines, grocery store experiences, and global examples like Singapore Disneyland’s reopening, one thing is crystal clear: Don’t expect a “return to normal” anytime soon. Your customer is a key reason why.

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Hackers Compromise More Than 4,000 Retail Websites

SecureWorld News

NCSC's Active Cyber Defense program discovered a vulnerability in the payment software Magento, which is connected to Adobe Commerce and has clients from industries across the board, including healthcare, wholesale, retail, and software. Potential threats of not securing a retail website.

Retail 68
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AI and Its Strategic Role in Business

Eric D. Brown

Retail  can use AI to personalize shopping experiences and optimize inventory and supply chains for better cost efficiency. Healthcare  can use AI to improve diagnostics and patient care with AI-driven tools for better accuracy and personalization. Change management is also crucial as AI reshapes job roles and company processes.

Strategy 130
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U.S. to Launch Cybersecurity Certification for Consumer IoT Devices

SecureWorld News

By implementing voluntary guidelines and labeling certified products, the U.S. By applying the program's shield logo to certified devices, consumers will be able to identify and choose products that meet the program's cybersecurity guidelines. The initiative has garnered support from industry leaders and major retailers.

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Apple revamps more stores into ‘Express’ format for faster iPhone 12 pickups

The Verge

Apple is expanding its new “Express” retail format to more locations, according to Reuters. The new format should allow customers to pick up orders (such as the iPhone 12 and 12 Pro, which launch tomorrow) while respecting COVID-19 safety guidelines. Illustration by Alex Castro / The Verge.

Apple 98
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Apple Stores drop mask requirements for customers in several states

The Verge

When searching for a store using Apple’s retail store locator , the site will tell you if masks are “required,” “recommended,” or “optional” for vaccinated customers at specific locations. Masks are still required in states with more rigid guidelines, like Hawaii, Oregon, and Washington.

Apple 95
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Segment on union busting from John Oliver rips Amazon and tactics other companies use

GeekWire

Amazon successfully turned back a unionization effort by the Retail, Wholesale and Department Store Union in Bessemer, Ala., to organize nearly 6,000 warehouse workers last spring.

Company 123