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Women IT leaders take center stage

CIO Business Intelligence

But they also brought her increased recognition which helped her land a job, in 2003, as director of the Dow Jones project management office. Others can learn from Balaban’s insights. There’s a pipeline of people watching, and if you’re visible, you’re demonstrating what’s possible and you can inspire others.

IBM 125
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CIOs Have To Make Privacy Personal

The Accidental Successful CIO

However, this is not a task that you can do by yourself – you literally need everyone else in the company helping you to do it. Everyone who works for the company has to take steps to make sure that the bad guys can’t show up and access the company’s network pretending to be somebody that they are not.

Media 130
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SpaceX and Microsoft vets raise $5.4M for Gradial, a Seattle startup using generative AI for marketing

GeekWire

(Gradial Photo) Gradial , a new Seattle startup using generative AI to help marketing operations teams increase productivity, raised $5.4 It also helps streamline related workflows to speed up how content is edited and updated — for example, taking a design from Canva or Figma and implementing it across a company’s website and apps.

Microsoft 111
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What LinkedIn learned leveraging LLMs for its billion users

CIO Business Intelligence

For the business- and employment-focused social media platform, connecting qualified candidates with potential employers to help fill job openings is core business. So too is ensuring that post feeds across the platform are relevant to the members who consume them. Those first waves of hype around generative AI didn’t help.

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What Should A CIO Do After You’ve Been Hacked?

The Accidental Successful CIO

What you don’t do may be the most important thing Image Credit: Cigac Semiárido CIOs send a great deal of our time trying to secure the company’s networks. We’re All Under Attack CIOs have to realize that the immediate aftermath of a breach is the critical time for your hacked organization. Companies can avoid 99.9%

Security 130
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Benefits of phone number testing

Spearline Testing

While other contact channes such as email, online chat and FAQs etc. are important, when a customer takes the time to actually phone you, it is generally for something important. Utilize reliable indicators such as Perceptual Evaluation Of Speech Quality (PESQ) to determine that both sides can hear each other clearly.

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UPS delivers customer wins with generative AI

CIO Business Intelligence

United Parcel Service last year turned to generative AI to help streamline its customer service operations. During pilot testing, UPS earned 50% reduction in the time agents spent resolving e-mails. This shift to a confirmation role — with standardized workflows — saves the company both time and money, Subramanian says.