Remove tag customer service
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Kubernetes Is Going To Cost You — But Nobody Knows How Much

Forrester IT

The biggest barrier to wider Kubernetes (K8s) adoption in the enterprise may not a cumbersome customer resource definition or an incomprehensible service mesh but rather a skeptical CFO waiting for someone to provide them with a price tag for that cloud-native infrastructure.

Survey 337
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Natural Language Processing – What is it and why care?

Eric D. Brown

NLP has the potential to revolutionize customer engagement, allowing businesses to provide more personalized, efficient, and effective interactions. This is the power of NLP in action – streamlining processes, reducing friction, and delivering a seamless customer experience. But these types of apps are just the tip of the iceberg.

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FCC rejects ISPs' "it's too hard" excuses and moves forward with Broadband Nutrition Labels rule

TechSpot

Most recently, the FCC adopted a transparency rule requiring internet service providers to create information labels so customers can make informed purchasing decisions. The tags must list data caps, performance, and a detailed breakdown of the subscribing price, including all associated fees. Read Entire Article

Internet 127
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DIY cloud cost management: The strategic case for building your own tools

CIO Business Intelligence

For CIOs who may need to customize their cloud cost information streams or manage a complex cloud estate, do-it-yourself cloud cost management may be the way to go. Efforts to customize commercial cost management tools can be just as challenging as building a DIY cloud cost optimization solution. “It

Tools 124
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For Whom the Dell Tolls: Data Breach Affects 49 Million Customers

SecureWorld News

Dell, one of the world's largest technology companies, has just disclosed a major data breach that may have compromised the personal information of tens of millions of current and former customers. Dell now faces the daunting task of directly notifying impacted customers and may be on the hook for millions in damages and legal fees.

Dell 122
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Microsoft and Cognizant team up to boost enterprise Copilot adoption

CIO Business Intelligence

Microsoft is opening another route for extending the reach of its Copilot offerings in the enterprise through an expanded partnership with global professional services company Cognizant. The multinational IT services giant aims to leverage the tools internally to streamline workflows, improve efficiency, and enhance customer experiences.

Microsoft 128
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Google Cloud for Retailers adds AI-based inventory, e-commerce tools

CIO Business Intelligence

In a bid to help retailers transform their in-store, inventory-checking processes and enhance their e-commerce sites, Google on Friday said that it is enhancing Google Cloud for Retailers with a new shelf-checking, AI-based capability, and updating its Discovery AI and Recommendation AI services.

Retail 133