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Happy CX Day 2020!

Spearline Testing

CX Day celebrates the professionals and companies that make great customer experiences happen. We are delighted to announce that our Net Promoter Score (NPS) currently stands at 79. We would love to hear about the initiatives and campaigns you are running to celebrate CX Day 2020. "World-class" NPS score - 79.

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ADNOC, G42 and Presight partner to accelerate AI solutions

CIO Business Intelligence

AI is revolutionizing entire sectors and ADNOC aims to be the most AI-enabled company in the energy industry. ADNOC has developed its digital infrastructure, enabling the company to rapidly expand its business, unlock untapped opportunities, and responsibly supply energy to meet customer needs. Artificial Intelligence

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5 Apps Every Entrepreneur Should Bookmark in 2020

Galido

Information Technology Blog - - 5 Apps Every Entrepreneur Should Bookmark in 2020 - Information Technology Blog. Here are five apps that every entrepreneur should bookmark in 2020. Mint also provides higher-level insights, like your credit score and net worth. Social media plays a significant role in modern business.

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Amazon increases its market cap by $600B in 2020 — and analysts predict even more growth

GeekWire

Amazon has become one of the top beneficiaries of social distancing mandates amid the COVID-19 pandemic as more people rely on its online store, cloud computing services, digital media offerings, and more amid the pandemic. The company is currently valued at more than $1.5 trillion, with shares trading around $3,150 on Monday.

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Microsoft, Brooks, Unilever and others join Amazon’s Climate Pledge, topping 30 signatories

GeekWire

Amazon’s Climate Pledge is taking on a higher profile, with its name on a Seattle sports arena , and more than a dozen new companies on its list. Microsoft, Unilever, Neste, Brooks and others were named as new signatories to the Climate Pledge on Wednesday morning, bringing the total to 31 signatories, the company said.

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Indie booksellers feeling ‘Boxed Out’ by Amazon respond with campaign targeting tech giant

GeekWire

The American Booksellers Association launched a “Boxed Out” campaign with creative slogans and installations in bookstore windows and posts on social media. Employees at a Staten Island facility said the company has been hassling employees about productivity and warning that slowness could lead to termination. — ????MOAN?????St??BOOks?????

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STC rapidly adapts to deliver “new normal” digital experience

TM Forum

Who: Saudi Telecom Company and Huawei Technologies. ARPU uplift; 15-point improvement in Net Promoter Score and 14% increase in STC’s brand value. At the end of 2020, despite all the pandemic-related challenges, STC excelled at improving digital customer experience and exceeded CEI targets in all three business units.